Torspan

Torspan — software for the trades that install the work Company

Who you'd be handing your records to.

The standard everything is built to, and a filing anybody can look up. Everything on this page can be checked — against a public record, or against the product itself.

Torspan LLC is a Washington limited liability company. Sergei Sysoev and Andrei Tcelikov are the members on the filing.

We build software for the trades that install the work — the subs. Mechanical, sheet metal, electrical, plumbing, fire protection. The companies whose crews are in the building every day.

AirOrchestra is the Torspan product for HVAC installation crews. It started as the paperwork waiting at the end of a long day, and the answer sitting in a cut sheet out in the truck. The crew writes or talks the way it already does, and the day comes back as the hours, the photos, the safety paperwork, and the answer off the print.

Everything we build is held to one rule: every line carries who said it or the sheet it came from. Where nobody said it, it stays blank and says so.

We own everything we make. None of it was built for a client, and we are not for hire.

What we've built is on one page, with dates on it. → What we build

Independent, and it stays that way.

No board. No investors. Nobody's quarter to make.

Sergei Sysoev and Andrei Tcelikov. Both names are on the filing, and the company is member-managed — it is run by its members, not by anybody else.

Nothing gets built because somebody's fund needs a number by December, and the price does not move because a round closed.

When something in the app is wrong, the person who answers the email is the person who can change it.

  • Members on the filingSergei Sysoev · Andrei Tcelikov

Look us up.

Entity
Torspan LLC
Type
Limited liability company · member-managed
State
Washington
Formed
August 11, 2026
Principal office
5025 West View Dr, Everett, WA 98203

That is a public record, not a claim. Washington's business search is free, it does not ask you to make an account, and it takes about thirty seconds: ccfs.sos.wa.gov. Type the name. What comes back is the entity type, the status, the formation date and the principal address — the same lines printed above.

If this page and that record ever disagree, the record is right and the page is wrong. Write and tell us and we'll fix the page.

What it leaves out is why it works.

No accounting. No estimating. No scheduling. No dispatch. No bid room. No project management. Every one of those is somebody else's product, and several of them are good at it.

The product has to be right about three hard things: the hours a man worked, the paperwork with his name on it, and the answer that came off a sheet. Right every day, in a stairwell, on two bars. That is the standard, and nothing ships that misses it.

There is no tier one. There is no ticket number. Nobody is going to call you in March about upgrading.

Four things you can check before you talk to us.

Support. Support is in writing, at admin@torspan.com. Every message is read the same day and answered in writing by the end of the next business day.

The record. How long records are kept, who can open what, what the assistant is allowed to read, where the files sit, and what happens to the whole file if Torspan stops — all of it is on Your records, and the retention periods and the export are in the contract.

The limits. What AirOrchestra will not do is published with a date on it, and what is running today is at the bottom of that page.

The filing. The entity, the type, the formation date and the principal office are above, and the state's registry is one click from them.

What we don't take on.

No work for hire. We don't build software for other companies, by the hour or by the job. Everything Torspan builds, Torspan keeps running and keeps selling.

Not the general contractor's system. Somebody else's project management is somebody else's product. We build for the sub — the company whose crews are in the building.

No work that doesn't end in a product we own. If it can't be sold to the next contractor after this one, we're not the people to build it.

One thing at a time. The list of what AirOrchestra still can't do is published, with a date on it. That list gets shorter before anything else gets started.

The only money that reaches us.

One price for the crew, paid monthly. That's the entire business. Put a man on Monday and it's the same price.

Nobody pays us to show up in your material order. No vendor rebate, no referral fee, no cut for pointing a purchase order at one supply house instead of another. When the app drafts an order for forty hangers, the vendor on it is the vendor your man named, and the only party with an interest in that order is you.

Nothing your crew writes is for sale. Not to a broker, not to an insurer, not to an advertiser, and not to a model that leaves this company. The long version — retention, the vendor list, what the assistant may read — is on Your records.

The record outlives the company.

Construction software changes hands. Products are acquired, sunset, renamed, or priced out from under the contractor who standardized on them, and the records go with them.

The answer is written down on Your records, in six numbered commitments — ninety days' notice by email to every address on the account, a full export built for every account whether anybody asks for it or not, and twelve months in which the record stays readable after that. One of the six is the one worth reading twice: there is a written instruction, held with the company's records, that names who carries all of it out. That one is the only commitment in the set that doesn't depend on anyone at Torspan picking up the phone.

It's on a page so it can be held against us later, and it's in the contract so it can be held against us properly. That's the only kind of commitment worth reading.

If you'd rather see the shape of it than read about it: a week of hours out of the product, as a spreadsheet, is on this site with its column spec beside it. Open it in whatever your bookkeeper uses. Nothing in it needs us.

That rule holds for anything we build. → How we build

The standard.

Ten positions. Not values — rules the product is built to, and rules it can be caught breaking. Each one has its own address, so a line can be pointed at in an email.

01

Nothing is invented.

A fact in the record came from a person or a document. The machine does not fill a gap with something plausible.

02

An empty screen is an honest screen.

If nobody said what happened, the day stays blank and the app says so.

03

Every line names who said it, or the sheet it came from.

Person, date, and his own words; or document, revision, and page.

04

Every document on the job is listed, read or not.

By name, on your job, including the ones it hasn't got to.

05

The crew is the source, never the subject.

The system works from what the crew says. Not on them, not about them.

06

No score, no ranking, no location trail.

Nothing in this product rates a man or sets him beside another man.

07

When it can't tell, it asks — and names both answers.

It does not pick the likelier one quietly.

08

It shows you the bubble. You call it.

An instrument does not overrule the man holding it.

09

The records are yours and they leave with you.

Any day, whole, in files that open without us.

10

One price for the crew.

Never per head, because a record with a third of the crew missing is not a record.

If the app ever does something these ten don't allow, that's a defect. admin@torspan.com.

See it work.

Questions go to admin@torspan.com, and they get a written answer. → Contact
The fastest way to size up a piece of software is to read what it refuses to do — and, dated, what is running today. → What it won't do